These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Scopable Inc., a Delaware corporation (“Scopable,” “we,” “us,” or “our”). By accessing or using the Scopable platform, applications, APIs, or any related services (collectively, the “Services”), you agree to be bound by these Terms.
If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “you” and “your” will refer to that organization.
If you do not agree to these Terms, do not access or use the Services.
For more information about Scopable, visit our About page. See also our Privacy Policy. Questions? Contact us.
Last Updated: March 15, 2026
2. Definitions
- “Customer Data” means all data, information, and content that you or your Authorized Users upload, submit, store, or transmit through the Services, including data imported from Third-Party Platforms.
- “Authorized Users” means individuals you authorize to access the Services under your account.
- “Third-Party Platforms” means external software, tools, and services that integrate with the Services (e.g., professional services automation tools, remote monitoring and management tools, identity platforms, marketplace platforms, and similar business tools).
- “Client” means your end customers whose data may be processed through the Services.
- “Client Data” means any data relating to your Clients that is imported into, generated by, or processed through the Services.
3. Eligibility
You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you meet this requirement. The Services are intended for business use by managed service providers and similar IT services organizations.
4. Account Registration and Security
4.1.
You must provide accurate and complete registration information and keep it current.
4.2.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.3.
You must promptly notify us at … if you become aware of any unauthorized use of your account.
4.4.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.
5. Beta Services
5.1.
We may designate certain Services or features as “alpha,” “beta,” “preview,” “early access,” or similar designations (“Beta Services”).
5.2.
Beta Services are provided “AS IS” and “AS AVAILABLE” without warranty of any kind. We make no commitments regarding the availability, reliability, functionality, or performance of Beta Services.
5.3.
We may modify, suspend, or discontinue Beta Services at any time, with or without notice, and without liability to you.
5.4.
Beta Services may transition to generally available paid Services. If so, continued use will require acceptance of applicable paid subscription terms. We will provide reasonable notice before any such transition.
5.5.
Your use of Beta Services is subject to all other provisions of these Terms except where expressly stated otherwise.
6. Use of Services
6.1. License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the term of your subscription or authorized access period, solely for your internal business purposes.
6.2. Acceptable Use
You agree not to:
- (a) Use the Services for any unlawful purpose or in violation of any applicable law or regulation;
- (b) Sell, resell, license, sublicense, or otherwise make the Services available to third parties, except as expressly permitted;
- (c) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services;
- (d) Interfere with, disrupt, or attempt to gain unauthorized access to the Services or their underlying infrastructure;
- (e) Use the Services to transmit malware, viruses, or other harmful code;
- (f) Use automated scripts, bots, or similar tools to access the Services in a manner that exceeds reasonable use or degrades performance for other users;
- (g) Remove, alter, or obscure any proprietary notices or labels on the Services;
- (h) Use the Services to store or transmit content that infringes the intellectual property rights of any third party; or
- (i) Use the Services in any manner that could damage, disable, overburden, or impair the Services.
6.3. Usage Limits
We may establish and enforce reasonable usage limits. We will provide notice of any material changes to usage limits that affect your current use.
7. Customer Data and Privacy
7.1. Ownership
You retain all right, title, and interest in and to your Customer Data, including Client Data. Nothing in these Terms transfers ownership of your data to us.
7.2. License to Customer Data
You grant us a limited, non-exclusive license to access, use, process, and display Customer Data solely as necessary to provide, maintain, and improve the Services. This license terminates when you delete your Customer Data or when these Terms terminate, whichever occurs first.
7.3. Data Processing
We process Customer Data, including Client Data, in accordance with our Privacy Policy and, where applicable, our Data Processing Agreement (“DPA”), each of which is incorporated into these Terms by reference. To the extent you are subject to applicable data protection laws (including the GDPR, UK GDPR, or CCPA/CPRA), our DPA governs the processing of personal data we perform on your behalf as a data processor. You acknowledge that providing the Services may require us to process Client Data on your behalf.
Our DPA is available at scopable.io/dpa. By using the Services, you agree to the terms of the DPA.
7.4. Your Data Responsibilities
You are solely responsible for:
- (a) The accuracy, quality, and legality of all Customer Data;
- (b) Obtaining all necessary consents and authorizations from your Clients and Authorized Users for the collection, use, and processing of their data through the Services;
- (c) Ensuring your use of the Services complies with all applicable privacy and data protection laws; and
- (d) Maintaining appropriate agreements with your Clients regarding the processing of their data.
7.5. Artificial Intelligence and Automated Processing
The Services may use artificial intelligence and machine learning technologies to process Customer Data in order to provide features and functionality. We do not use your Customer Data or Client Data to train third-party AI models. Additional details regarding our AI data practices are set forth in our Privacy Policy.
8. Communications Sent Through the Services
8.1.
The Services may enable you to send communications (including emails, notifications, and messages) to your Clients using your own email addresses, domains, and branding.
8.2.
You are solely responsible for all communications sent through the Services on your behalf, including compliance with all applicable laws and regulations governing electronic communications, including but not limited to the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), Canada's Anti-Spam Legislation (CASL), and the General Data Protection Regulation (GDPR).
8.3.
You represent and warrant that you have obtained all necessary consents before using the Services to send communications to any recipient.
8.4.
You agree to include accurate sender identification, valid physical mailing addresses, and functional unsubscribe mechanisms in all commercial communications sent through the Services, as required by applicable law.
8.5.
We reserve the right to suspend your ability to send communications through the Services if we reasonably believe you are violating applicable laws or these Terms.
9. Third-Party Integrations
9.1.
The Services may integrate with Third-Party Platforms. Your use of any Third-Party Platform is governed by the applicable third party's terms and policies.
9.2.
We are not responsible for the availability, accuracy, or functionality of Third-Party Platforms. Integration with a Third-Party Platform does not imply our endorsement of that platform.
9.3.
You authorize us to access and retrieve data from Third-Party Platforms that you connect to the Services, in accordance with the permissions you grant.
9.4.
You are responsible for ensuring your use of Third-Party Platform data through the Services complies with the applicable third party's terms of service.
10. Payment Terms
10.1.
Certain Services require payment of fees as described on our pricing page or in an applicable order form (“Fees”).
10.2.
All Fees are quoted in U.S. dollars, are non-refundable except as expressly stated in these Terms, and are exclusive of applicable taxes.
10.3.
We may change our Fees upon thirty (30) days' prior written notice. Fee changes will take effect at the start of your next billing cycle following such notice.
10.4.
If payment fails, we may suspend access to paid features after providing reasonable notice and an opportunity to cure.
10.5.
You are responsible for all applicable taxes (excluding taxes on our net income) associated with your use of the Services.
11. Intellectual Property
11.1. Scopable IP
We and our licensors own all right, title, and interest in and to the Services, including all software, technology, designs, trademarks, and other intellectual property embodied in or related to the Services. These Terms do not grant you any rights to our intellectual property except as expressly set forth herein.
11.2. Feedback
If you provide us with suggestions, ideas, or feedback regarding the Services (“Feedback”), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such Feedback for any purpose without obligation or compensation to you.
11.3. Aggregated and De-Identified Data
We may generate aggregated, anonymized, and de-identified data derived from your use of the Services (“Aggregated Data”). Such Aggregated Data does not identify you or any individual and is not Customer Data. We may use Aggregated Data for any lawful business purpose, including to improve and develop the Services.
12. Confidentiality
12.1.
Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information (“Confidential Information”).
12.2.
Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party without restriction; (c) is independently developed by the receiving party; or (d) is received from a third party without restriction.
12.3.
A party may disclose Confidential Information if required by law, provided that the disclosing party gives reasonable prior notice to the other party (to the extent permitted by law).
13. Disclaimers
13.1.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
13.2.
We do not warrant that the Services will be uninterrupted, error-free, secure, or that defects will be corrected.
13.3.
We do not warrant the accuracy or completeness of any information, content, or results generated by artificial intelligence or automated features within the Services. You are solely responsible for evaluating and verifying any AI-generated outputs before acting on them.
14. Limitation of Liability
14.1.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SCOPABLE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with these Terms or the Services, regardless of the theory of liability.
14.2.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SCOPABLE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
14.3.
The limitations in this Section 14 apply even if a remedy fails of its essential purpose and to the fullest extent permitted by applicable law.
15. Indemnification
15.1.
You agree to indemnify, defend, and hold harmless Scopable and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
- (a) Your use of the Services;
- (b) Your Customer Data or Client Data;
- (c) Your violation of these Terms;
- (d) Your violation of any applicable law or regulation;
- (e) Communications you send through the Services; or
- (f) Any dispute between you and your Clients.
16. Termination
16.1. By You.
You may terminate your account at any time by contacting us at … or through the account settings in the Services.
16.2. By Us.
We may suspend or terminate your access to the Services at any time, with or without cause, upon written notice. We will use reasonable efforts to provide advance notice except in cases of material breach, illegal activity, or risk to other users.
16.3. Effect of Termination.
Upon termination:
- (a) Your right to access and use the Services immediately ceases;
- (b) We will make your Customer Data available for export for thirty (30) days following termination, after which we may delete it; and
- (c) Sections that by their nature should survive termination will survive, including Sections 7.1, 11, 12, 13, 14, 15, and 17.
16.4.
We are not liable to you or any third party for any termination of your access to the Services in accordance with these Terms.
17. Governing Law and Dispute Resolution
17.1.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.
17.2.
Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in the State of Delaware. You consent to the personal jurisdiction of such courts.
17.3. Waiver of Jury Trial.
TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS.
18. General Provisions
18.1. Entire Agreement.
These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between you and Scopable regarding the Services.
18.2. Amendments.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website or through the Services. Your continued use after such notice constitutes acceptance.
18.3. Severability.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18.4. Waiver.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
18.5. Assignment.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
18.6. Force Majeure.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, internet or telecommunications failures, or third-party service outages.
18.7. Notices.
Notices to you may be provided via the email address associated with your account. Notices to us should be sent to ….
19. Contact
If you have questions about these Terms, contact us at:
Scopable Inc.
Email: …
Website: https://scopable.io
End of Terms of Service