MSP Blog
Pricing, quoting, and margin protection guides for MSPs. No fluff.
Does Microsoft Teams Record Calls Automatically?
Teams doesn't auto-record by default. Here's what actually happens: storage locations, consent laws, PSTN policies, and the 120-day expiration your client doesn't know about.
MSP Compliance Liability Guide: Protecting Your Business When Things Go Wrong
MSP compliance services create liability exposure. Here's how to protect your business: contract language, E&O coverage, refusal waivers, and shared responsibility.
How to Price MSP Compliance Services: The Framework That Protects Your Margins
Price MSP compliance services wrong and you'll lose money on every client. Here's the framework: per-user vs. retainer, by framework, with actual numbers.
Selling Your MSP: The Stuff Nobody Tells You
Real talk about selling your MSP. The money, the mistakes, the weird depression that hits after. For owners who sold and those thinking about it.
MSP Shared Responsibility Matrix Template for Compliance
Download the shared responsibility matrix template for MSP compliance engagements. HIPAA, CMMC, SOC 2 examples included. Required for CMMC, essential for all.
When MSPs Should NOT Offer Compliance Services
Not every MSP should offer compliance services. Here's the honest assessment: when to say no, what disqualifies you, and alternatives that make more sense.
How MSPs Are Actually Managing Client Roadmaps (And Why Most Methods Fall Apart)
We've watched hundreds of MSP teams try to organize client roadmaps. Some use spreadsheets. Some use Asana. A few found purpose-built tools. But even the best setups have a ceiling. Here's what works, what doesn't, and why.
Why MSPs Are Busy, Clients Are Happy — and Your Margins Suck
Nothing feels broken. Clients aren't churning. The backlog is full. Projects keep coming. People are working hard. From the outside, this looks healthy. From the inside, it feels like you're constantly pushing, constantly hiring, constantly adding tools. And somehow margin never improves the way it's supposed to.
Where MSP Revenue Actually Leaks (And Why You Don't See It Until It's Too Late)
Most MSP owners don't wake up worried about revenue leakage. They worry about sales, churn, and hiring. Revenue leakage doesn't feel urgent because it's quiet. Learn where it actually happens and why you don't see it until it's too late.
MSP Pricing, Quoting, and Margin Protection - The Ultimate Guide
A practical guide for MSP owners on pricing, quoting, effective hourly rate, and protecting margins as your business grows.
MSP Pricing: Per User vs Per Device
Compare per-user vs per-device pricing models for MSPs. Learn the pros and cons of each approach, when to use hybrid models, and how to protect margins with the right pricing strategy.
Stop Being Afraid of 'No' — How vCIOs Win by Focusing on Business, Not Tech
Most MSPs struggle with one thing: recommending what clients actually need instead of what they'll easily accept. The best vCIOs don't sell IT. They translate it.
5 Ways AI is Transforming MSPs (And Where the Real Value Is)
Real AI wins for MSPs: quoting & scoping, proactive monitoring, threat hunting, end-user support, and documentation — what works vs hype.
Challenges in MSP Quoting (And How to Fix Them)
Discover the biggest MSP quoting challenges and how to modernize your process with AI-powered solutions that save time and reduce errors.
The Better ConnectWise Sell Replacement for MSPs
Looking for a modern ConnectWise Sell alternative? Scopable is the AI-powered quoting tool built for MSPs — simple, sleek, and built to save you time.
Why We Built Scopable: The Customer Experience & vCIO Platform That Actually Works
Discover why we built Scopable as a comprehensive Customer Experience & vCIO Platform that transforms MSP workflows from gap analysis to quoting to QBR presentations.